Supporting Communities – Nestlé Waters

Being part of a community is important

Nestlé Waters has operations in 28 communities around the U.S., from Maine to California, and operates in four communities in Canada. We have a vested interest in the long-term viability of our communities and in building strong relationships with them.

Our community contribution

Target 15:

Roll out our new community support and employee volunteering guidelines by the
end of 2011

Local needs vary by community, and we tailor our support accordingly. Each of our facilities supports causes that matter on a local level and typically align with our company’s focus on water education, environmental stewardship, health and wellness, and disaster relief.

Since 2008, we have donated more than $12 million to various initiatives and organizations to improve local communities – from recycling programs and water protection efforts, to youth education initiatives focused on stewardship and conservation.

From 2008 to 2010, we provided more than 36 million bottles of water to assist with disaster relief efforts in North American communities. Some of this was supplied directly to communities in the wake of natural disasters or other water emergencies, while the majority was provided to the Federal Emergency Management Agency and various state agencies to support their response efforts.

In 2010, we revamped our community giving program and guidelines to focus our efforts and allow for local flexibility. Our aim is to deliver greater social impact in our communities and provide an array of volunteer opportunities for our employees. Read more about our progress on this goal.

In 2011, we will roll out our new community investment and giving policy to align our contributions with our citizenship principles of water, sustainability, and community. Our companywide employee volunteer program will also launch in June 2011 and offer a volunteer resource guide for all employees.

Case Study – Employees Educate about Water

Since 2008, our Poland Spring^® brand has sponsored Trout in the Classroom (TIC) programs for more than 900 students in schools across Maine. Through TIC, students are exposed to water-related issues through raising brook trout in a classroom environment. This unique curriculum teaches students about the local watershed ecosystem and how water quality affects Maine’s aquatic life. Students raise brook trout from the egg stage to fingerlings in large aquariums and then release the fish into a local, state-approved body of water. By examining their local watersheds, students learn the importance of resource conservation and stewardship, and an understanding that they can play a role in improving the environment in their community.

Employee volunteering

Target 16:

Track employee volunteering hours by 2012 and set a target for improvement in 2013

Disaster relief

Target 17:

In partnership with AmeriCares, the American and Canadian Red Cross, and others, continue to provide safe drinking water in times of need

Letter From Our CEO

Dear Stakeholders,

Beginning in 1976, when our company first introduced Americans to bottled water through the Perrier^® brand, we have grown to be the largest bottled water company in the U.S. and Canada, with 15 unique brands, 28 facilities, and 7,500 employees. We built our company on the premise that success lies in being a responsible leader by creating value for consumers, communities, employees, and other key stakeholders.

Creating Shared Value

At Nestlé, we describe this as Creating Shared Value – a fundamental part of our way of doing business. I believe this report reflects how we go beyond incremental steps and think bigger about ways we can be a strong advocate for water, minimize our environmental impact, and make a positive impact on our communities.

Transparency and Collaboration

We continually seek ways to improve how we operate, as well as how we engage with – and learn from – our neighbors and stakeholders. Reporting on our sustainability and corporate citizenship is one avenue, which we will continue doing every two years. Equally important is collaboration with others to create 21st-century solutions to address the broader societal issues, especially improved recycling in North America.

The Road Ahead

I invite you to review this website to learn more about what the road ahead entails.

On behalf of everyone at Nestlé Waters North America, thank you for your interest in our company.

Sincerely,

Kim Jeffery
President and Chief Executive Officer
Nestlé Waters North America

Progress on 2008 Goals

About This Report

The Nestlé Waters North America 2010 Citizenship Report

Creating Shared Value

Nestlé Waters North America is part of the Nestlé Company. At Nestlé, Creating Shared Value is a fundamental part of our way of doing business that focuses on specific areas of the company's core business activities – namely water, nutrition, and rural development – where value can best be created both for society and stakeholders. For more information, please go to www.nestle.com/csv. At Nestlé Waters North America, we are aligned with the Creating Shared Value approach through our principles of "Water Advocacy, Sustainability Leadership, and Community Partnership."

The Nestlé Waters North America 2010 Corporate Citizenship Report

This is the second corporate citizenship report issued by Nestlé Waters North America. The first report was published after 2008 results. The 2010 report describes the company’s commitment to corporate citizenship and sustainability. The data and case studies contained in this report pertain to fiscal years 2008 through 2010 (January 1 through December 31). All references to currency are in U.S. dollars, unless otherwise noted. The boundaries of this report cover the entire enterprise of Nestlé Waters North America and the Nestlé Waters Canada division of Nestlé Canada, Inc., including their respective sourcing operations and manufacturing, administrative, and distribution facilities in the United States and Canada.

The content in our 2010 report is organized around three overarching corporate citizenship and sustainability principles, 9 supporting goals, and 17 related performance targets, all of which are aimed at addressing our most material issues. The report also includes a progress update on the goals we established in 2008, most of which have been met or are on the road to being fulfilled.

We used the Global Reporting Initiative’s (GRI) G3 Guidelines as a reference (www.globalreporting.org) for best practices in reporting, but did not adhere to the requirements of the GRI in developing this report.

Our next report will be published in 2013 covering the period through 2012.